Privacy policy

Nexi Astro (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our websites, mobile applications, and related services (collectively, the “Services”). By using the Services, you agree to this policy.

1. Information we collect

We may collect the following categories of information:

• Account and contact data — name, email address, and similar details you provide when you register, subscribe to updates, or contact us.
• Profile and usage data — birth details or chart inputs you choose to provide for astrological features, preferences, and how you interact with the Services.
• Device and technical data — IP address, browser type, device identifiers, and diagnostic logs that help us maintain security and improve performance.

2. How we use information

We use information to:

• Provide, maintain, and improve the Services, including AI-assisted and chart-based features;
• Personalise content and recommendations where you have opted in;
• Communicate with you about updates, support, and (where permitted) marketing;
• Detect, prevent, and address fraud, abuse, or technical issues;
• Comply with legal obligations and enforce our terms.

3. Legal bases (where applicable)

If you are in the European Economic Area or similar jurisdictions, we process personal data where we have a legitimate interest, where necessary to perform a contract with you, or where you have given consent, as required by law.

4. Sharing of information

We do not sell your personal information. We may share data with service providers who assist us (e.g. hosting, analytics, email delivery) under strict confidentiality, when required by law, or in connection with a merger or acquisition subject to appropriate safeguards.

5. Data retention

We retain information only as long as necessary for the purposes described here, unless a longer period is required by law. You may request deletion of your account where applicable.

6. Security

We implement reasonable technical and organisational measures to protect your information. No method of transmission over the Internet is completely secure; we encourage strong passwords and caution when sharing sensitive inputs.

7. Your rights

Depending on your location, you may have rights to access, correct, delete, or export your personal data, or to object to or restrict certain processing. To exercise these rights, contact us using the details below. You may also lodge a complaint with your local data protection authority.

8. Children

The Services are not directed at children under the age where parental consent is required in your region. We do not knowingly collect personal information from such children.

9. International transfers

If we transfer data across borders, we use appropriate safeguards such as standard contractual clauses where required by law.

10. Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised version with a new “Last updated” date and, where appropriate, notify you by email or in-app notice.

11. Contact

For privacy-related requests or questions, please contact us through the official channels listed on nexiastrotech.com or via the contact options provided in the Nexi Astro app or website.